Refund and Return Policy

Effective Date: 7^th Jan, 2025

We are dedicated to ensuring your satisfaction with every purchase. Please review our return and refund policy below.

Eligibility for Returns

• Returns must be initiated within 14 days of receiving your order.
• Items must be unused, in original packaging, and in resellable condition.
• To initiate a return, please contact us at innovomart2025@gmail.com with your order details.

Refund Process

• Upon receiving your return, we will inspect the item and notify you of the refund status.
• Approved refunds will be processed to your original payment method within 7-10 business days.

Exclusions

• Certain items, including perishable goods, personalized products, and intimate items, are non-returnable.

Damaged or Defective Items

If your order arrives damaged or defective, contact us within 7 days of delivery for a replacement or refund.